About The Role

Be the friendly face and trusted voice customers rely on — from greeting them at the counter to walking them through their vehicle's needs.

What You'll Do

• Greet customers, write up work orders, and explain recommended services in plain language

• Schedule appointments and coordinate workflow with the shop floor

• Provide accurate estimates and keep customers updated on repair status

• Process payments and maintain accurate customer records

• Uphold AutoTown's reputation for honest, transparent service

What We're Looking For

• 1+ years in a customer service or automotive service advisor role

• Strong communication skills and a calm, friendly demeanor

• Basic automotive knowledge is an asset

• Comfortable with point-of-sale and shop management software

• Organized multi-tasker who thrives in a fast-paced environment

What We Offer

• Competitive base salary + bonus structure

• Health & dental benefits after 90 days

• Monday–Friday schedule, occasional Saturdays

• Employee discount on tires, parts, and service

• Clear path to shop management roles